The work has stopped.
A hand-off has fallen through, a process is stuck or your team is spending the day chasing answers. Let’s find the immediate blocker.
URGENT CARE
Let’s get
you unstuck.
When a problem is holding up your business, a little help can’t always wait. Ask for paid priority attention, subject to availability.
WHEN SOMETHING CAN’T WAIT
Let’s start with
what’s getting in the way.
People, processes or technology. We’ll help you make sense of what’s happening and decide where to focus first.
HOW IT WORKS
A calm pair of heads.
Two senior engineers with hands-on experience, ready to talk through the challenge with you.
Tell us what’s happening.
What is blocked, who is affected and what needs to happen next? Start with the problem in front of you; you don’t need a polished brief.
Agree the time and fee.
We’ll confirm whether we can help, when we can start and what the priority session costs. Availability is agreed before booking.
Work through it together.
We start by video or phone, focus on the immediate issue and work towards a useful next step. That may be a fix, a workaround or a clear plan for the work ahead.
BEFORE WE START
Clear on the help.
Clear on the cost.
Urgent care is a paid priority session. If we’re available, we can get started as soon as we’ve agreed the details. We confirm a start time with you; this isn’t a 24/7 on-call service.
- Priority session
- Price to be confirmed
- Start time & availability
- Agreed before booking
- Further implementation
- Scoped and quoted separately
If the issue needs more work, we’ll explain the options and estimate before you decide. A priority session doesn’t commit you to a bigger project.
Can it wait? Explore regular sessions →WHEN THINGS SETTLE DOWN
Your free check-up
is still yours.
If you haven’t had your free first 30 minutes, you can still book them later. Urgent care is separate—getting help now doesn’t use up that first check-up.